ServiceNow is a flexible online platform that helps customers transform their digital workflows. One of the ways it can be used is to help IT departments with their incident management process.
By using Runscope's Advanced Webhooks, you can integrate API monitoring notifications to automatically trigger a ServiceNow workflow, and create a new incident based on Runscope's webhooks information.
We have added a step-by-step tutorial to our docs showing how you can integrate both services: https://www.runscope.com/docs/api-testing/servicenow/
And if you prefer to watch a video instead of reading the docs, we've also got you covered:
We hope this integration will help users get the most out of their Runscope and ServiceNow accounts. If you have any questions or suggestions on how we can make this integration more useful, please reach out to us.
Note: if you don't see the Advanced Webhooks option in your team's Connected Services page, please reach out to support.